Riu Playacar Hotel Playa del Carmen, Playa del Carmen ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Avenida Xaman Ha Manzana Lote, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Apartment

Max:

4 persons

810 sq. feet

Bed options:

1 King Size Bed

Private pool

Air conditioning

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Playa del Carmen 1.6 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 1.6 mi

Cancun (CUN) 36.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

General

Smoking allowed in designated areas
Free Wi-Fi
Parking
24-hour reception
Rooms/ Facilities for disabled
Baggage storage
ATM/Cash machine
Gift/Newsstand
Beauty salon
Multilingual staff

Sports & Fitness

Fitness center
Kayaking
Tennis court
Fitness studio

Guest Parking

Dryer
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Stores/Commercial services
Bell staff/Porter

Dining

Continental breakfast
Restaurant
Poolside snack bar
Snack bar
Coffee/Tea in lobby
Free breakfast
Buffet breakfast

Business

Business center

Children

Paid babysitting/ Child services
Children's pool
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Beach towels
Sun loungers
Entertainment
Garden area
Television in lobby
Spa & wellness center
Sauna
Treatment room

Room features

Air conditioning
In-room safe
Mini-bar
Sitting area
Balcony

Bathroom

Hair dryer
Washing machine
Free toiletries

Self-catering

Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
Paid movies
Telephone

Location

Avenida Xaman Ha Manzana Lote, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Map view

Avenida Xaman Ha Manzana Lote, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City landmarks

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

2.7 mi

152 Calle Quinta Avenida

Quinta Avenida

1.7 mi

Carretera 109

Cenote Calavera

2.0 mi

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

2500 ft

Av. Benito Juárez

Los Fundadores Park

1.4 mi

Mall

Playacar Center Shopping Mall

2600 ft

Zona Arqueologica Playa del Carmen

1.0 mi

Disabled-friendly beach

1.4 mi

Parks

Xel-Ha Park

3100 ft

Mahi Golf Course

2200 ft

Golf Course

Campo de Golf Playacar

2800 ft

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

3400 ft

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

3700 ft

Maya ruins

3400 ft

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

1.8 mi

Calle Carretera Federal 109

Cenote Carwash

1.8 mi

Hwy 307 Km 287

Alltournative

3800 ft

Mall

Starbucks

4000 ft

Mall

City Club

4100 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.4 mi

Store

Centro Maya

2.4 mi

Avenue With 14 Street 5a Downtown

Corazon de Mexico

1.5 mi

5ta Avenida

Galeria de Arte 5ta Avenida

1.5 mi

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

1.5 mi

5th Avenue 4th and 6th Streets

Sun Jaguar

1.5 mi

Playacar

Xaman Ha Ruins

1.3 mi

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

1.8 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

2.1 mi

Beach

Playacar Beach

2.2 mi

Nearby

Piste Cyclable sur Paseo Xaman-Ha

2000 ft

Restaurants

Barra Artesanal

2300 ft

Paseo Xaman Ha 42

Les Crepes de Paris

2.0 mi

Avenida Paseo Xaman-Ha 25 Playacar Center

Il Piemonte

2700 ft

Paseo Xaman Ha

La Vaqueria

1.5 mi

Paseo Xaman-Ha

Reviews and Ratings <br />

Feedback from previous guests about their experience.

78%

loved the resort and would return for another relaxing stay

7.8/10

Very good

Rooms

8.2

Location

8.4

Service

9.4

Dining

7.4

Avery

United Kingdom, February 2025

9.2/10

I had a fantastic stay at Riu Playacar, enjoying the clean and comfortable rooms, excellent dining, and beautiful beach. While the air conditioning could have been better and the sun protection wasn't adequate for my fair skin, the overall experience was delightful. The friendly staff, engaging activities, and ample poolside amenities certainly made up for a few minor inconveniences! 🌴🥂

Rooms

9.0

The rooms were lovely, clean, and serviced daily, featuring comfortable beds and a mini bar.

Service

10.0

The staff were extremely friendly and attentive, always with a smile and eager to assist.

Location

9.0

Riu Playacar is situated right on a beautiful beach with silky sand, close to local shops and within walking distance to 5th Avenue.

Dining

9.0

The buffet restaurant offered a great variety of fresh food, with excellent service that made dining a pleasant experience.

Facilities

9.0

Facilities such as pools and activities were well-maintained, with easy access to other Riu hotels and no issues finding sun loungers.

Robert

United Kingdom, December 2024

8.2/10

I had a lovely 14-night stay at Riu Playacar with my partner. the location was fantastic, and the staff were incredibly friendly. While the dining options were generally good, the 24-hour snack bar was a letdown. Overall, it was a wonderful experience, though there were minor issues that could be improved.

Rooms

8.0

My room in Block 8 was perfectly clean and well-maintained. though I did miss having a bathtub. The air conditioning was strong, but the door was thin, allowing noise from the corridor.

Service

9.0

Staff members were consistently friendly and helpful. especially the restaurant service, which was excellent and made dining a pleasure.

Location

9.0

The resort is in a gated community, which gave me a sense of safety. it was just a short taxi ride or scenic walk to Playa del Carmen.

Dining

7.0

The buffet had a variety of tasty options, though it became slightly repetitive after two weeks. the a la carte restaurants were enjoyable, with the Italian being my favorite.

Facilities

8.0

The pool areas were great with plenty of sun loungers, but the 24-hour snack bar left a lot to be desired. access to nearby hotels added variety.

Hannah

United Kingdom, October 2024

8.4/10

My stay at Riu Playacar was quite delightful overall. The cleanliness and service were standout features. However, the dated rooms could use some updates, and occasionally the noise from the theater was a bit much.

Rooms

8.0

I found my room beautiful with a spacious balcony that overlooked the pool and lunch buffet area. although the decor felt a bit dated, it was well-maintained and clean.

Service

9.0

The service was absolutely fantastic. from the front desk to the dining areas, the staff were genuinely attentive and welcoming, especially during breakfast and dinner buffets.

Location

9.0

The resort is perfectly situated right on the beach, with stunning white sand and clear water. plus, I enjoyed the convenience of being just a short walk away from shops and 5th Avenue.

Dining

9.0

Dining was a highlight with a variety of delicious options. the buffets offered plenty of choices, and I particularly enjoyed the Asian and steakhouse restaurants.

Facilities

7.0

The facilities were generally good, with everything I needed for a comfortable stay. however, I did notice that the pool area could use a few more restrooms as it was often crowded.

Alexander

United Kingdom, October 2024

7.0/10

I recently spent a quick getaway at Riu Playacar, and overall, it was a pleasant stay. The room was comfortable and clean, with stunning views from the balcony. While the food was decent, not all meals were up to par, which was a letdown. However, the beautiful beach and fantastic staff made the experience enjoyable.

Rooms

8.0

The room was clean and well-stocked with water and fresh towels. I loved the balcony view, but I was on the third floor with no elevator, which was a minor hassle.

Service

9.0

The staff was polite and very helpful, always ensuring my needs were met. They kept my room spotless and even created towel animals, which was a nice touch.

Location

7.0

The resort is situated right on a beautiful white sand beach, making it feel like paradise. I enjoyed taking walks along the shore, although I did notice quite a bit of seaweed that was being actively cleaned up by the staff.

Dining

5.0

The food was hit or miss. While the breakfast had a great selection, the lunch and dinner options were lackluster overall, with some dishes overcooked or not fresh.

Facilities

6.0

The facilities were generally well-maintained, including clean pools and a children's play area. I appreciated the variety of amenities offered, though some could use improvement.

Jason

United Kingdom, October 2024

8.2/10

I had a wonderful stay at Riu Playacar with my family. The hotel was stunning, with immaculate grounds and a lovely beachfront location. While the food was good, some dishes could have been hotter, and the room arrangements had quirks. Overall, it was a fantastic experience, and I would definitely return.

Rooms

8.0

I stayed in a family room that was modern and cleaned daily. The beds were huge and comfy, though the shower was hit or miss on temperature. The layout with the bathroom being semi-open could be an issue for more modest guests.

Service

10.0

The staff at the resort were excellent and always eager to help. Our cleaner, Seydy, made towel animals which my son loved, and the reception staff were friendly and attentive to our needs.

Location

8.0

The hotel has a great location with easy access to local shops and is just a short ride to Playa Del Carmen. However, be prepared for a long walk to some facilities if you're staying in the far blocks.

Dining

7.0

The buffet had a lot of variety, though some food was lukewarm. I particularly enjoyed the Italian restaurant, especially the lasagna, but the steakhouse was a bit disappointing compared to the buffet.

Facilities

8.0

The pools were clean and spacious, which I appreciated. However, the floor could be slippery at times due to constant cleaning, and the absence of kettles in rooms was a bit puzzling.